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Online Chat Representative Jobs in Bangalore - Rapido

Online Chat Representative
Rapido
1 Years
13000 - 15000 Per Month
Rapido
Last Date 14 Apr 2018

Rapido - Job Details

Date of posting: 13 Feb 18

Key responsibilities 

  • Candidates should be able to demonstrate an ability to effectively engage and interact with chat customers in a variety of different situations.
  • Effectively engaging with chat customers.
  • Adaptive learning based on previous chat experiences and prepare canned responses to tackle future escalations/queries
  • Ensure excellent customer satisfaction and excellent customer service skills.
  • Follow predefined support procedures and create new policies as per requirement
  • Proactively identify any scope of optimization and develop process to increase efficiency, resolution & conversion rate and improve customer satisfaction
  • Co-ordinate with cross-functional teams to resolve of any issues.
Skills:
  • Have minimum 1 year of relevant experience communicating with users/customers over webchat.
  • Strong analytical, problem-solving and troubleshooting skills
  • Capable of critical thinking to handle any type of situation
  • Excellent written communication skills in English.
  • Capable of Handling multiple chats at a time.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Diploma,BSc/BCA/BBM,Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 Years)

About Rapido

Rapido is a next-generation product disrupting the last mile connectivity for the people, developed by a bunch of IIT graduates. Founded in 2015, Rapido has been making life easier for people ever since, solving the ever-growing intra-city traffic hassles in the most economical way.
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Rapido recruiting Online Chat Representative Experienced(1 Years) candidates candidates nearby Bangalore.Rapido vacancies for Online Chat Representative is recruited through Written-test, Face to Face Interview etc.
Rapido Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills Customer Service. The candidates with BBA/BBM, BSc, BCA, PG Diploma, Diploma, BA are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Online Chat Representative position in Rapido. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rapido recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Rapido and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rapido and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rapido and near your city and get a secured career.