Online Chat Representative Jobs in Bangalore - Rapido

Online Chat Representative
1 Years
13000 - 15000 Per Month
Last Date 14 Apr 2018

Rapido - Job Details

Date of posting: 13 Feb 18

Key responsibilities 

  • Candidates should be able to demonstrate an ability to effectively engage and interact with chat customers in a variety of different situations.
  • Effectively engaging with chat customers.
  • Adaptive learning based on previous chat experiences and prepare canned responses to tackle future escalations/queries
  • Ensure excellent customer satisfaction and excellent customer service skills.
  • Follow predefined support procedures and create new policies as per requirement
  • Proactively identify any scope of optimization and develop process to increase efficiency, resolution & conversion rate and improve customer satisfaction
  • Co-ordinate with cross-functional teams to resolve of any issues.
  • Have minimum 1 year of relevant experience communicating with users/customers over webchat.
  • Strong analytical, problem-solving and troubleshooting skills
  • Capable of critical thinking to handle any type of situation
  • Excellent written communication skills in English.
  • Capable of Handling multiple chats at a time.

Hiring Process : Face to Face Interview

Job Role : Others

About Rapido

Rapido is a next-generation product disrupting the last mile connectivity for the people, developed by a bunch of IIT graduates. Founded in 2015, Rapido has been making life easier for people ever since, solving the ever-growing intra-city traffic hassles in the most economical way.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Rapido recruiting Online Chat Representative Experienced(1 Years) candidates in Bangalore. The Rapido vacancies for Online Chat Representative is filled through Face to Face Interview etc.
Rapido jobs for Experienced(1 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 Years) candidates every year based on the skills -Customer Service. The candidates with BBA/BBM, BSc, BCA, PG Diploma, Diploma, BA are selected to full fill the vacancies in Others job field. The Experienced(1 Years) candidates applying for Online Chat Representative should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Rapido recruitment, Experienced(1 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Rapido and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Rapido and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.