Operation Executive jobs - Pune - Teknovance Solutions Pvt. Ltd - 0 to 2 years of experience - 24 July 2019
Job Description
Responsibilities and Duties
- Ensuring On Time Delivery (OTD) and Customer Satisfaction monitoring at every stage of project delivery
- Monitoring operational metrics like – EI, Efficiency, Load factor, Flexibility etc on weekly, monthly, quarterly basis
- Be an active member of ISO audit team and lead all ISO initiatives
- Monitor customer complaints if any and finding timely and effective solution to customer complaints
- Proactively raising red flags for customer dis-satisfaction and implement a standard process to ensure smooth function of client projects in future
- Implement innovative quality tools to enhance project delivery
- Ensure continual improvement in operational processes
- Communicate with clients to understand concerns and issues if any
- Creating effective presentations/MIS/project reports and other documents as and when required for management meetings
Job Particulars
Education MBA/PGDM
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id661759
Job Category
Locality Address
State Maharashtra
Country India
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