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Operations and Customer Support Jobs in Hyderabad - Bayon Technologies Pvtltd

Operations and Customer Support

Bayon Technologies Pvtltd
experience-icon 0 to 1 Years
salary-icon 6000 - 8000 Monthly
Expired

Posted: 15 Nov 16

Job Description

  • Role: Operations and Customer Support 
  • Highly motivated, Disciplined, Career oriented who is passionate about making a difference.
  • Strong character and intellectual creativity Desire to take initiative solve problems and handle substantial responsibility.
  • Identify opportunities for new services or product enhancements and communicate this with their direct supervisor or manager.
  • Respond to cancelled calls due to a service issue by offering a solution and apologizing for not meeting customer expectations.
  • Plan and implement a strategic, overall marketing and communications program.
  • Plan and effectively execute an integrated advertising program to enhance tenant sales and generate positive results for the overall success of the center.
  • Plan and implement targeted consumer initiatives such as direct mail, and email, social media and other appropriate advertising mediums.
  • Create opportunities to drive traffic and sales.
  • Answer all customer calls promptly and professionally.
  • Complete all inquiries regarding trace requests and communicate status to customer(s).
  • Ensure customer satisfaction by handling all complaints and referring them internally for action.
  • Maintain excellent working knowledge of products/services.
  • Maintain liaisons with other departments to promote good working relationship in support of customer service.

Job Particulars

Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id247974
Job Category Tech Support
Locality Address Madhapur
State Telangana
Country India

About Company

Bayon Technologies Pvt Ltd is a software company located in Hyderabad, India. Started in 2016, Bayon provides comprehensive IT solutions for integrating business processes. The idea is to offer customers world class facilities with the best IT enabled solutions to give them a distinct edge over their competitors. The core competency areas of Bayon are Ecommerce Application Integration and Supply Chain Management. The services offered by Bayon Technologies Pvt Ltd have a unique client approach strategy.
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