Operations and Service Delivery Associate Jobs in Across India - Travel Bullz

Operations and Service Delivery Associate
Travel Bullz
Any Graduate
1.5 to 3+ Years
300000 - 320000 Per Year
Travel Bullz
Last Date 25 Mar 2018

Travel Bullz - Job Details

Date of posting: 24 Jan 18

Area of Responsibility

  • Quote management and conversion of sale / booking.
  • Costing sheets and quotes for FIT.
  • Manage B2B Travel Partner and Relationship management
  • Daily Operations including servicing travel partner’s enquiries via email or via phone at a timely and accurate manner.
  • Give professional and value-added travel advice to clients bearing in mind the clients’ needs and interests
  • PNR creation, manage booking on system. Making quotes and managing files. Issuing Vouchers, Invoices to agents.
  • Managing Query Tracker and Follow up reports for Queries.
  • Prepare invoices, vouchers and other documentations
  • Execute bookings in an efficient, accurate and professional manner
  • Solicit and retain clients with professional customer service skills
  • Observe and learn how senior staff handle customer enquiries and package bookings.
  • Follow system and processes at all times.
  • Achievement of Daily and Monthly targets.
  • Listen and lead the conversation to solve problems in a timely manner with all types of partners in all circumstances.
  • Sell products that are of commercial value to TravelBullz and contribute to company’s profitability.
  • Adapt and change as requirements of the business change.
  • Represent the TravelBullz brand in how you work on a day-to-day basis.
  • Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business.
  • Achievement of defined KRA and regular analysis of performance with peers.
 Key Competencies & Skills:
  •  Knowledge of B2B Operations and knowledge of online system. 
  • Good communication in English
  • Good negotiation skills are a must.
  • The ability to complete multiple tasks effectively, prioritize work, and manages projects to completion on time.
  • Hard working & team player.
  • Be able to work under pressure with time lines.
  • Experience of CRM / Call Centre process will be an added advantage. 

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1.5 to 3+ Years)

About Travel Bullz

TravelBullz was founded in August 2010 with a sole aim to revolutionize and redefine the Wholesale Business in Travel Trade. Our people are our strength and like the founders of the company, they come with rich experience in online & offline destination management companies spanning through successful careers in best brands in the travel industry.

We offer state of the art modern and interactive technology, with over 150,000 hotels in more than 100 countries worldwide. With over 70000 guests travelling on our network in 2016 we operated over 600 groups last year across our offices and a turnover of over 15 Million US$ in the 6th year of operations.

The TravelBullz wholesale booking engine has latest technology platform and its user-friendly interface conveniently connects to over 2500 travel & tour companies worldwide seamlessly to search for the best prices with availability for instant confirmation of Hotels, Apartments, Transfers, Tours & soon to be launched package module.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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