Operations Associate Jobs in Bangalore - Simplotel

Operations Associate
Operations Associate Jobs in Bangalore - Simplotel
Last Date 26 Jul 2018

Simplotel - Job Details

Date of posting: 05 Jul 18
  • BE/Btech, BCA, B.Sc, B.Com, BBA, MCA graduates from 2018 Batch

Job Insight:

Simplotel is looking for an Operations Associate to provide enterprise-level support to our customers. You will assist and provide process support to our customers.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate resolutions to their requests and issues.

Job Description:
  • Ask customers targeted questions to quickly understand their requests.
  • Follow defined steps to resolve the tickets and help the customers
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved the issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Provide prompt and accurate feedback to customers.
  • Prioritize and manage several open issues at one time.
  • Document knowledge and detailed steps in the form of notes and manuals.

Desired Skills:
  • Good understanding of computer systems, mobile devices and comfortable with using software products.
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step guidance, both written and verbal
  • 0 to 1 years of experience in Support or consultation. 
Salary: 3 - 3.3 LPA

Job Location: Bangalore

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Simplotel

Simplotel is a well-funded Bangalore based SaaS company focused on helping hotels across the globe grow direct bookings. The name Simplotel comes from the combination of Simple and Hotel. Simplotel was founded in Oct 2013 and we are funded by Make my Trip.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Simplotel recruiting Operations Associate candidates nearby Bangalore.Simplotel vacancies for Operations Associate is recruited through Written-test, Face to Face Interview etc.
Simplotel Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, B.Com, MCA are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Operations Associate position in Simplotel. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Simplotel recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Simplotel and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Simplotel and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Simplotel and near your city and get a secured career.