Operations Associate Jobs in Delhi,Faridabad,Gurgaon -

Operations Associate
2012 - 2018
1 to 2 Years
200000 - 500000 Per Year
Last Date 12 Mar 2018 - Job Details

Date of posting: 11 Jan 18
  • Job title:Operations Associate
  • Reports to:Senior Operations Associate
Job purpose
  • To support Operation’s Manager in all daily operational functions and will be responsible for Customer Associates monitoring and Vehicle inventory management, weekly reporting, training and analytics contributing to the overall success of the day-to-day operations of the client logistics business. 
  • The associate is responsible for trouble-shooting, operational development projects, and contributing feedback influential to operational policies and processes in customer service, fulfilment, etc. 
Duties and responsibilities
  • Provide ongoing day-to-day operational support to Operation’s manager through daily, weekly and monthly reporting, reviews and analytics. 
  • Reporting responsibilities include but are not limited to: live reports of customer deliveries, call center activity report stating the customer associates delivery efficiency and customer feedback reports etc.
  • Assist as liaison between SHIPPR and Client company supervisors and managers providing constructive feedback on service delivery to ensure standard operating procedures are executed and policies are followed.
  • Co-ordinate with Clients for continued improvement of systems, processes and relationships to improve efficiencies, effectiveness and overall ROI of the logistics processes.
  • Take ownership of escalated client issues; lead problem solving efforts; coordinate with manager when necessary; ensure successful resolution of all client issues. 
  • Resolve all customer inquiries for the company directed to the corporate office
  • Graduate in any field
  • Proficient in MS Office & PC operations. A proficiency in Excel is preferred.
  • Requires 1-2 years of Retail/Customer Service experience. eCommerce experience preferred.
  • Valued experience and/or studies in textile retailers, ecommerce business or transport/logistics.
  • Must demonstrate a positive attitude, flexibility,  and willingness & passion for continuous improvement and learning in all areas of the business
  • Must possess a deep understanding of the client expectation of customer service in the ecommerce industry.
  • Must work well independently, be self-motivated, detail-oriented, reliable and organized
  • Must be a dynamic team player, problem solver and have effective time management skills with the ability to work across various teams.
  • Attention to detail and good written and verbal communication skills required

    Hiring Process : Face to Face Interview

    Job Role : Others

    About is India largest Intracity Delivery Network. We enable Last Mile/ First Mile and Distribution for some of India's largest Ecommerce, Logistics and FMCG companies. With vertical specific focus we empower the customer with data and control of their extended supply chain. Most companies lack visibility of the last mile due to the unorganized nature of the industry and always end up with unmatched Demand and Supply. More importantly they are unable to gather the right data and learn out of it. We at Shippr take complete ownership of your Intracity operations, top it up with a layer of our proprietary technology and give you the customer control that you need to learn and scale.
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Active Jobs By Category

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city recruiting Operations Associate Experienced(1 to 2 Years) candidates in Delhi, Faridabad, Gurgaon, Chennai, Ghaziabad, Noida. The vacancies for Operations Associate is filled through Face to Face Interview etc. jobs for Experienced(1 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 to 2 Years) candidates every year based on the skills -Operations Management. The candidates with MBA/PGDM are selected to full fill the vacancies in Others job field. The Experienced(1 to 2 Years) candidates applying for Operations Associate should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to recruitment, Experienced(1 to 2 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.