Operations Jobs in Ajmer - Teleperformance India
Operations
Teleperformance India
Expired
Posted: 07 Aug 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Managing large amounts of incoming calls
2. Identifying and assessing the customers' needs to achieve satisfaction
3. Building sustainable relationships and trust with customer accounts through open and interactive communication
4. Providing accurate, valid and complete information by using the right methods/tools
5. Meeting personal/customer service satisfaction targets and call handling quotas
6. Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution
7. Keeping records of customer interactions, process customer accounts, and file documents
8. Following communication procedures, guidelines, and policies
9. Taking the extra mile to engage customers
1. Managing large amounts of incoming calls
2. Identifying and assessing the customers' needs to achieve satisfaction
3. Building sustainable relationships and trust with customer accounts through open and interactive communication
4. Providing accurate, valid and complete information by using the right methods/tools
5. Meeting personal/customer service satisfaction targets and call handling quotas
6. Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution
7. Keeping records of customer interactions, process customer accounts, and file documents
8. Following communication procedures, guidelines, and policies
9. Taking the extra mile to engage customers
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 9th Mar'21 and 13th Apr'21
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Number of openings
20
Job Particulars
Role hr admin
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1282078
Job Category Recruitment
Locality Address
State Rajasthan
Country India
About Company
About Teleperformance India
Teleperformance India, established in 2001, is the leading provider of outstanding omnichannel customer experience at every single opportunity.
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