Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Operations Jobs in Chennai - Digital Triumph Private Limited

Operations

Digital Triumph Private Limited
Expired

Posted: 27 Aug 21

Job Description

About Digital Triumph Private Limited
We provide professional services in the cloud and on-premises software designing and development expertise in web-based technologies, cloud computing, and mobile app technologies.

About the internship
Selected intern's day-to-day responsibilities include:

1. Manage large amounts of inbound and outbound calls in a timely manner
2. Follow communication -scripts- when handling different topics
3. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
4. Seize opportunities to upsell products when they arise (if required)
5. Build sustainable relationships and engage customers by taking the extra mile
6. Keep records of all conversations in our call center database in a comprehensible way
7. Frequently attend educational seminars/training sessions to improve knowledge and performance level
8. Meet personal/team qualitative and quantitative targets
Who can apply

Only those candidates can apply who:

. are available for full time (in-office) internship

. are from Chennai and neighboring cities

. have relevant skills and interests

Other requirements

1. Previous experience in a customer support role in the international process (minimum of 6 - 12 months)

2. Knowledge of one Indian regional language will be added advantage (Hindi, Telugu, Kannada, Tamil, and Malayalam)

3. Must have a track record of over-achieving quota

4. Strong phone and verbal communication skills along with active listening skills

5. Familiarity with CRM systems and practices

6. Customer focus and adaptability to different personality types

7. Ability to multi-task, set priorities and manage time effectively

8. Male candidates would be preferred

Perks
  • Certificate
  • 5 days a week
  • Free snacks & beverages
  • Additional Information

    Work details:

    1. Monday to Friday (9:30 PM - 6:30 AM)
    2. Saturday & Sunday would be a holiday
    3. Strictly no work from home options (preferring only male candidates)
    4. Work location: Anna Nagar, Chennai (should have their own transportation)

    Number of openings
    5

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1297027
    Locality Address
    Country India

    About Company

    Digital Triumph Private Limited
    Jobs By Location
    Job & career videos
    scroll-icon scroll-icon
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    scroll-icon youtube-img
    ARE YOU A FRESHER? REGISTER NOW
    Looking for your first Dream Job?
    Update Resume
    Upload Resume