Operations Jobs in Hyderabad - Born Bright
Operations
Job Description
1. Work on executing and cultivating the customer journey for satisfaction and retention
2. Work on overseeing the execution of demo/online classes, coordination with training partners and students, improve feedback mechanism, the roll-out of certifications, and strengthen the customer experience
3. Work with the founding team in setting up the operational metrics to objectively understand and better customer satisfaction
4. Work on gaining overall clarity of the market and adopt best practices especially suited for the education space
5. Work on overseeing the execution of the first-ever online talent competition for the K 12 segment
6. Work on communicating market feedback to stakeholders to ensure customer success
7. Ensure proper communication between instructors, students, parents, and the management to facilitate smooth functioning
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 6th Mar'21 and 10th Apr'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Born Bright is looking for a customer champion to lead product operations from the stage of lead generation and customer engagement through to customer support, customer services, and customer success.
Certificate: Will be provided at the end of the Internship