Operations Jobs in Hyderabad - Scale Labs
Operations
Job Description
1. Take end to end ownership of every seller interaction coupled with proactive problem solving and provide exceptional support to sellers
2. Demonstrate effective, clear, and professional written and oral communication
3. Provide prompt and efficient service to scale labs and merchants including the appropriate escalation of seller issues
4. Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
5. Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
6. Contribute to a positive team environment and proactively aids team members with difficult contacts as needed
7. Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
8. Seek solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 19th Aug'20 and 23rd Sep'20
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Knowledge on back end regarding management and handling client selling accounts on various international online platforms and domestic