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Operations Jobs in Hyderabad - Scale Labs

Operations

Scale Labs
Expired

Posted: 19 Apr 21

Job Description

About Scale Labs
Scale Labs is a cross-border e-commerce enabler for brands and online retailers to scale their business into international markets. We envision to enable brands with cutting-edge business services and tech products to address a global audience and to let our clients pioneer as a global trend.
About the internship
Selected intern's day-to-day responsibilities include:

1. Take end to end ownership of every seller interaction coupled with proactive problem solving and provide exceptional support to sellers
2. Demonstrate effective, clear, and professional written and oral communication
3. Provide prompt and efficient service to scale labs and merchants including the appropriate escalation of seller issues
4. Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
5. Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
6. Contribute to a positive team environment and proactively aids team members with difficult contacts as needed
7. Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
8. Seek solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions
Skill(s) required
  • MS-Office
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 19th Aug'20 and 23rd Sep'20

    3. are available for duration of 3 months

    4. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Knowledge on back end regarding management and handling client selling accounts on various international online platforms and domestic

    Perks
  • Certificate
  • 5 days a week
  • Job offer
  • Number of openings
    2

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type0
    Job Id1185142
    Locality Address
    State Telangana
    Country India

    About Company

    Scale Labs
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