Operations Jobs in Jaipur - KuberBox Lifestyle Private Limited
Operations
KuberBox Lifestyle Private Limited
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 05 Feb 21
Job Description
About the internship
Primary Responsibilities:-
Answer calls professionally to provide information about products and services or obtain details of complaints.
Analyze customers' individual needs & issues to address them effectively on time.
Offer ideas and insights to customers as a means of helping to improve their overall experience.
Follow up to ensure that appropriate actions were taken on customers requests.
Take general feedback from customers in order to help build a better product or develop a new service or policy.
Investigate about customer's issues, troubleshoot them effectively.
Document recurring issues and create SOPs to overcome them in future.
Pass on feedback to the managers on important issues
Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments, as well as actions taken.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Eligibility Criteria:-
A qualified graduate from any stream
Excellent computer & internet knowledge
Hands-on MS office experience
Above-average mathematical & logical reasoning skills (+ points if you have excelled in any national level aptitude tests like CAT, MAT)
Excellent written and oral language skills
You were born a multi-tasker
Answer calls professionally to provide information about products and services or obtain details of complaints.
Analyze customers' individual needs & issues to address them effectively on time.
Offer ideas and insights to customers as a means of helping to improve their overall experience.
Follow up to ensure that appropriate actions were taken on customers requests.
Take general feedback from customers in order to help build a better product or develop a new service or policy.
Investigate about customer's issues, troubleshoot them effectively.
Document recurring issues and create SOPs to overcome them in future.
Pass on feedback to the managers on important issues
Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments, as well as actions taken.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Eligibility Criteria:-
A qualified graduate from any stream
Excellent computer & internet knowledge
Hands-on MS office experience
Above-average mathematical & logical reasoning skills (+ points if you have excelled in any national level aptitude tests like CAT, MAT)
Excellent written and oral language skills
You were born a multi-tasker
Skill(s) required
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 3rd Sep'20 and 8th Oct'20
3. are available for duration of 2 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum
Number of openings
2
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1111231
Job Category Diploma , Tech Support
Locality Address
State Rajasthan
Country India
About Company
About KuberBox Lifestyle Private Limited
KuberBox.com is one of the leading e-commerce portals for precious jewelry. Our company designs, manufactures, and sells (retail & wholesale) light-weight studded jewelry in India and abroad. Our USP lies in our ability to create pocket-friendly diamond jewelry while providing best in class customer service. We sell only authentic and certified jewelry. KuberBox was founded in 2013 and has grown aggressively over the years.
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