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Operations Manager Jobs in Bangalore - OYO

Operations Manager

OYO
experience-icon 0 to 3 Years
salary-icon Not disclosed
qualification-icon Any Post Graduate, Any Graduate
Expired

Posted: 15 Jul 19

Job Description

Operations Manager

Primary Location: IN-KA-Bangalore

Location: Bangalore [OYO Life] - (19007373)

Description: Maximize GMV while delivering great Customer Experience. 

1. Drive Business 
  • For OYO, managing portfolio of OYO properties ~ 5-7 properties
  • Ensuring correct occupancy by performing checks for revenue  
  • Checking availability on daily basis

2. Operations 
  • Property Brilliance: Auditing and performing quality checks by property visits and checking room level infrastructure and amenities. Checking kitchen inventory & toiletry stocks and ensuring timely replenishment
  • Service Excellence: Training OYO staff  towards processes adherence and hospitality
  • Owner Engagement: Meeting owner and engaging in periodic service reviews 
  • Guest engagement: Ensuring a great customer experience and minimizing customer escalations
  • Revenue Management: Providing inputs to Pricing team about local events 

Skills Required:
  • Strong willingness to work on the ground with customers
  • High on ownership and go getter attitude 
  • Think on the feet to search for solutions
  • Strong communication
  • Process driven thinking
  • Problem solving ability; data driven and ability to work on MS Excel and Power point 

Education: Graduates (Preferably Hotel Management)

Work Experience: 0-3 Years (Candidate should have hospitality/operations background. Preferably Duty Managers, Restaurant Managers)

Job Particulars

Education Any Post Graduate, Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id652599
Locality Address
Country India

About Company

We have a simple philosophy: Do what you love and love what you do! When you walk into OYO offices you will see excited conversations, happy faces, round-the-clock energy and most importantly you will witness genuine camaraderie and passion for excelling.
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