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Operations Manager Jobs in Gurgaon - For A Client Of TeamLease Service Limited

Operations Manager
For A Client Of TeamLease Service Limited
5 to 10 Years
For A Client Of TeamLease Service Limited
Last Date 07 Aug 2018

For A Client Of TeamLease Service Limited - Job Details

Date of posting: 07 Jun 18

Technical amp; Functional Skills amp; Certifications

Working Knowledge of IT infrastructure management, virtualization , network and security management

Experience of handling the remote infrastructure operation amp; should be highly proficient nbsp; in ITIL/ITSM framework

Familiarity with systems functionality and business continuity

Conceptual Knowledge of functionaliy of nbsp; Server Network Storgae and voice components

Experience of using nbsp; ITSM tool (Remedy/HPSD/ServiceNow)

Experience of working to defined service level commitments

Ready to work in 24 * 7 delivery environment

Good Knowledge on ITIL framework.

Manage and coordinate activities during overall ticket life cycle.

Responsible for sending P1/P2 Incident notifications as per agreed process

Chair Bridge calls for effective coordination, incident resolution, service restoration
Continuously follow-up with support team for relevant notification updates per SLA, and drive resolution. Follow the global Service Restoration Management Process

Ensure Incident Timeline Report is created immediately after resolution Contribution to

ongoing process amp; operational improvements.ITIL Foundation certification is must,

practiotioner / intermediate is preferred.

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Real Time amp; continuous follow-up with various stake holder of customer amp; vendors for

incident resolution

Participating in operation process enhancement

Possess excellent communication, interpersonal, people Management and Team Management skills.

Formulate skill improvement/ training plans and ensure successful execution of the same

Experience of working to defined service level commitments

.

Job Summary

Job Type : Full Time
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (5 to 10 Years)

About For A Client Of TeamLease Service Limited

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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For A Client Of TeamLease Service Limited recruiting Operations Manager Experienced(5 to 10 Years) candidates candidates nearby Gurgaon.For A Client Of TeamLease Service Limited vacancies for Operations Manager is recruited through Written-test, Face to Face Interview etc.
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