Operations Manager Jobs in Hyderabad - Karnataka Commercial and Industrial Corporation Private Limited
Job Description
- Operations Managerplans, organizes, controls, manages, and coordinates all functions for a group of FMS branch locations under the oversight of the Director of Operations (DOO).
- This position participates in strategic planning with the DOO and the VP of Operations and is responsible for budgets, profit and loss, expenditures, parts inventory and equipment, management of the assigned personnel; maintenance management, managing customer relationships and key customer metrics; management of key quality and compliance metrics; and management of key asset related metrics.
- This position will collaborate with different teams across the organization to achieve overall business objectives. Collaborative relationships may include: Director of Sales (DOS) and/or Manager of Sales (MOS), Director of Rental (DOR) and/or Manager of Rental (MOR), Director of Quality Assurance (DQA) and/or Manager of Quality Assurance (MQA) and HR and other region staff positions.
- Requirements:
- Bachelor's Degree Five (5) years or more experience in managing operations in a FMS Company.
- Building strong strategic relationships, able to resolving disputes.
- Set goals/manage performance, and built talent.
- Competitive, Focus on execution, pushing for sustained performance improvement; capable to implement change.
- Empowering leadership, recognition and appreciation, supportive and inclusive.
- Clear Communications with employees, customers, vendors and peers. Concise, factual and influential communicator
- Manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
- Build strong customer relationships.
- Manage conflict and reconcile differences.
- Present information and ideas clearly and understandably to others.
- Listen, write, and speak effectively.
- Inform, explain, and give instructions.
- Achieve effective results by assigning tasks to others.
- Find solutions to problems using creativity, reasoning, and past experiences along with the available information and resources.
- Work within tight time frames and meet strict deadlines.
- Effective interpersonal and negotiation skills.
- Excellent collaboration and team building skills.
- Demonstrate problem solving skills.
- Demonstrate time management and priority setting skills.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Highly thorough and dependable.
- Maintenance Operations, Rental, Asset Management, Sales and Safety industry knowledge preferred
LABOR MANAGEMENT:
- Manage resources including coordination of people, budgets and supplies, providing proactive guidance as well as communication to senior management with fore casted needs and planning for both short-term and long-term requirements of business.
- Effectively manage total labor hours applied in maintenance and related service activities for all domiciled vehicles, including effective management of in-sourced vs. outsourced labor.
- Utilize sound business/process disciplines and adhering to Company defined Standard Operating Procedures and other initiatives to maximize labor productivity and efficiency while meeting or exceeding all customer quality-related requirements.
- Effectively manage both union and non-union locations to create and maintain a talented, motivated, industry leading technical workforce.
- Maintain safe, environmentally compliant work practices, conditions and facilities, and driving a high priority safety culture through all levels of the work force.
- Develop, coach and manage the performance of direct reports across multiple locations
- Review financial statements, operations reports and other performance data to measure productivity and efficiency; prioritize issues and identify action plans for improvement.
- Full P&L responsibility for business/operations of assigned branches.
- Manage maintenance costs and budgets, and holding all branch locations responsible for meeting maintenance cost budgets and overall profit responsibilities.
- Utilize productivity and effective labor management disciplines to optimize overall net maintenance costs (running costs + unallocated maintenance).
- Maximize revenue and margin or all product lines as well as at the Operating Profit level.
- Manage and optimize business unit overheads.
- Ensure receivable collections and minimize DRO along with Region Branch Head and other BU personnel as appropriate.
- Coordinate & oversight of all administrative processes for assigned branches
- Translate corporate strategies into operational priorities; convey simple direction to employees, vendors and customers; create open two-way dialogue to obtain feedback.
- Use computer systems and business processes to schedule work and direct maintenance and customer service activities.
- Solve complex problems, using data and trends, employee information, and first-hand observation/inspection of maintenance activities.
- Manage operations-related initiatives to ensure the highest levels of service and retention of customers
- Meet or exceed all elements of the Company s quality-related scorecards.
- Ensure that all locations are operating in compliance with established Company Standard Operating Procedures and executing all corporate initiatives.
- Ensure that all locations are meeting or exceeding process and facility standards as developed by the Quality Assurance/Maintenance Standards organization.
- Ensure that all parts and related purchases are conducted through approved Company procurement programs.
- Ensure that all breakdowns and service calls are handled in accordance with Company policy and BU meets or exceeds established metrics.
- Meet or exceed all safety-related metrics.
- Performs other duties as assigned
Job Particulars
About Company
Founded by Mr. I.A Siddiqui, KCIC commenced operations in the year 2002, primarily to cater to emerging opportunities in the aviation sector. A journey that began with ground handling, visitor and parking management and other requirements at the airport, it has now evolved into a successful operation, spanning staffing services, facility management, and barracks accommodation. The company has built an accommodation facility of over 200,000 SQ FT area, for about 1000 members of CISF (Central Industrial Security Force) stationed at Kempegowda International Airport. We have also undertaken the day-to-day maintenance of this facility.
As KCIC has always been synonymous with airport-related services for over 10 years, we can proudly say, the Company has managed 13 airports across the country, providing an unrivalled range of services. We have also served close to 24 airlines, both domestic and international, with an unwavering track record of high-quality end-to-end services.
KCIC is now one South India’s fastest growing service support companies and our calling card will be our recruitment and staffing services. With access to qualified professionals, skilled, semi-skilled and un-skilled personnel covering a range of specialities to suit every industrial need.
With offices located at Karnataka, Tamil Nadu, Uttar Pradesh, and Delhi, the company has a dedicated and competent HR team that handles the recruitment and selection of industrial and technical staff. The in-house HR team manages hiring, labour relations, replacement, salaries and other related functions pertaining to the health and safety of employees.
KCIC has grown in a phased manner over the years, starting with services solely focused on aviation-related requirements and has gradually moved up the ladder, and providing value by bundling a number of services under an integrated model. This Integrated Facility Management services (IFM) is the key offering of the company. With an experience of over 10 years in providing a comprehensive range of service, solutions from basic cleaning to specialised cleaning services, the company is capable of providing custom tailored integrated facilities management solutions to fit the unique needs of any business.
Flexibility being the key, KCIC offers clients the opportunity to select and tailor solutions to fit their exact needs that have tangible and demonstrable value to operations.
