Operations Manager Jobs in Kolkata - Digital Marketing & Outsourcing Company

Operations Manager

Digital Marketing & Outsourcing Company

2 to 3 Years

23000 - 25000 Monthly

Expired

Posted: 01 Aug 17

Oversee the achievement of performance targets and budgeted goals
Manage daily operations
Define and coordinate sales training programs
Provide detailed and accurate sales reports and forecasting
Work with direct reports to maintain excellent service level, monitor performance and ensure employee performance meets established metrics and benchmarks
Thorough knowledge of the concepts, practices and procedures of an outbound telesales call center
Proven customer service skills, sales experience and leadership ability
Ability to train agents in sales
Experience with CRM databases and predictive dialers
Minimum Graduate
5 years+ management experience in related capacity
Interested candidates with relevant 2-3 years of work Experience (if more than 5 years then it will be an added benefit)