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Operations Manager Jobs in Kolkata - SZI Technologies Pvt. Ltd.

Operations Manager

SZI Technologies Pvt. Ltd.
Expired

Posted: 08 Aug 17

Job Description

We are an ISO 9001:2008 certified multifaceted company with services including digital marketing, telecommunications and Business Process Outsourcing.

We are currently looking for a Manager – Operations

Please find below the job description for the position:

Duties:

  • Oversee the achievement of performance targets and budgeted goals 
  • Manage daily operations of the call center including personnel, scheduling, training, reporting and outbound lead pipelines
  • Define and coordinate sales training programs that enable staff to achieve their potential and support company objectives
  • Where necessary, take required corrective/developmental action to remedy deficiencies
  • Provide detailed and accurate sales reports and forecasting
  • Work with direct reports to maintain excellent service level, monitor performance and ensure employee performance meets established metrics and benchmarks
  • Implement, review, update call center policies and procedures
  • Develop and coordinate telesales selling cycle and methodology
  • Develop and implement business tactics to support organizational strategies and goals

Education & Experience:

  •  Minimum Graduate
  • 5 years+ management experience in related capacity
  • Prior call center sales experience must

Benefits:

  • Fixed Shift (8 p.m. – 5 a.m. / 5.30 a.m. – 2.30 p.m.)
  • Fixed Salary + Huge incentives
  • 5 Days Working (Saturday & Sunday fixed off)
  • Travel Allowance/ Pick Up
  • Free dinner facility

Job Particulars

Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id331054
Job Category Diploma
Locality Address Salt Lake
Country India

About Company

SZI technologies Pvt. Ltd. has been one of the leading digital marketing pedestals in global arena. Blending creativity and smart thinking, we offer end-to-end industry leading solutions to boost your business to a level beyond your expectations. Using high-end technologies, we tend to reshape businesses and offer innovative solutions to help you reach acme of success

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