Ops Buyer Voice Jobs in Bangalore - IBM

Ops Buyer Voice

IBM

0 to 3 Years

Not disclosed

Expired

Posted: 01 Feb 21

Job Description

Introduction
Take your career to the next level as a Fulfillment Professional with IBM. By nurturing relationships, taking ownership of problem resolution, managing transaction requirements, and applying effective research, you will guarantee our client satisfaction and sales productivity. Our clients are our future, and your successful support is what brings IBM to the next level.

Your Role and Responsibilities
As a Procurement Operations Buyer, you would be supporting procurement of global clients for multiple countries. You would be responsible for managing customer requests along with interfacing with clients and suppliers for commodities. A major part of being an operations buyer would be to handle client procurement requests and follow up on deliveries.

Responsibilities include (not limited to)

Review requisition requirement
Recognize Non-Catalog Purchases that should be directed to a Catalog Solution
Work efficiently with requester/client for additional information or any questions
Determine Source from Sourcing provided Master File
Negotiate cost savings and terms when applicable (non-contracted sources)
Procurement of low dollar purchases services (including source identification as needed)
Price and delivery Confirmation
PO Order receipt Confirmation
Knowledge of all client specific processes and procedures
Complete Customer requests for set up of new suppliers including providing applicable information
Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
Maintain all relevant supplier documentation
Ensure audit readiness of all purchasing documents
Work with cluster leads and team lead
Resolve blocked invoices
Expedite and Emergency Orders and follow up on deliveries
Perform special projects as needed

Required Technical and Professional Expertise

Minimum 0-2 years of working experience
A procurement operations background
Proven problem solving/analytical skills
The candidate should focus on details, take ownership and follow through on commitments
Ability to work in a high-pressure environment while maintaining high team morale
Willing to work in shifts.
Good customer service skills.

Preferred Technical and Professional Expertise

Working knowledge of procurement transactions
Proven verbal communication skills

About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to 3 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1106836

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.

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