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Order Management Jobs - Chennai - HTC Global Services

order management

HTC Global Services
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 16 Jun 16

Job Description

Job Description     
Ensure all sales orders are booked & scheduled within stipulated time.
To follow through on all instructions communicated on the purchase order and also by orders received from the customer directly
Review each sales order to ensure all orders conform to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual
Validate order entry teams data inputs for accuracy, and place necessary holds as appropriate
Provide cross functional operational support to sales, logistics, legal and operations on daily basis. Coordinate product availability and work with shipping for logistics changes
To provide status on orders, contract, invoices, serial numbers, shipment tracking etc
To coordinate with sales, finance and partners when revisions to purchase orders are required and/or approvals are necessary.
Maintain and monitor weekly metrics, including parameters like on-time delivery, Average business days to ship, Expedite and Rejection rates etc.
Maintain proactive communication with Sales and Management on any urgent orders/exception.
Assist in the ongoing documentation of the order process including analyzing problems within the order entry processes.
Participating in the development of new processes or techniques to resolve problems and prevent their reoccurrence, and contributing ideas for process
Assist with system enhancement activities, including business requirements documentation and User Acceptance Testing.
Maintain focus, processing throughput, and professional composure in a fast-paced environment especially during high-volume periods at quarter end.

Job Particulars

Role others
Education B.Com, BA, BBA/BBM, BCA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id202570
SkillsSAP
Locality Address
Country India

About Company

HTC Global Services (India) Pvt. Ltd.

Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals.

HTC has a strong client base of Global 2000 customers. HTC has global delivery centers across multiple time zones in North America, India, and Malaysia and offices in several countries serving the customers in the United States, Canada, UK, Europe (Germany, Belgium, Netherlands, and Scandinavian countries), Middle East, Singapore, Malaysia, Australia, China, India and Hong Kong.

HTC has also invested over 300 crores in India, in the recent past, to expand its current facilities in MEPZ, Chennai and has acquired new facilities in Guindy, Chennai and Begumpet, Hyderabad. In addition, HTC has invested in training facilities at its headquarters in Troy, Michigan and at Malaysia to develop talent within the US and APAC regions. HTC has aggressive development plans in Gurgaon, Mumbai, and Bangalore and has major recruitment strategies in these cities to support existing and new customer engagements.

If you are looking for a challenging job with an attractive compensation and an open culture where you can grow and develop with one of the fastest growing companies in America, HTC is the place for you
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