ORM Specialist Jobs in Chennai - Techfoco Global Services Private Limited

ORM Specialist
Techfoco Global Services Private Limited
2 to 3+ Years
ORM Specialist Jobs in Chennai - Techfoco Global Services Private Limited
Last Date 13 Aug 2018

Techfoco Global Services Private Limited - Job Details

Date of posting: 14 Jun 18
  • Experience: 2+ years as ORM using key social media tools like Sprinklr, Meltwater, Radian6, Onedirect, Simplify360, locobuzz to initiate listening of the brand on social media/digital. 
  • Managing in-house social media tools to initiate listening to the brand on social media/digital platforms & ensure QC of the deliverables.
  • Ensuring all complaints are tracked on social media and all consumer forum sites on the internet.
  • Report and coordinate with Customer Service team to get resolution for all the complaints/queries and ensure that the response received from customer service team is posted back on the relevant digital channels.
  • Coordinating with Internal teams to ensure timely delivery of daily monitoring reports, press release trackers.
  • Provide timely crisis reports, identify trends & help strategic directions.
  • Facilitate new business development by analyzing listening reports, share relevant insights & conduct competitive scans.
  • Can manage a tight grip of the ORM operations. Escalate to relevant stakeholders. Manage trackers, send chasers, closed loop with stakeholders and QC.
  • Set up new listening dashboards.
  • Analyze listening reports, share relevant insights, updating trackers
  • Conduct competitive scans.
  • Provide advance listening capabilities and strategic directions and crisis management 
  • Excellent communication and comprehension skills.
  • Analytical Skills & Insight Driven
  • Understand how content works on social
  • Be on top of the latest digital marketing trends
  • Flexible working in varied shifts, including weekends and holidays
  • Understanding of Microsoft Office
  • Understand social media universe including Facebook, Twitter Instagram, blogs, etc.
  • Ability to understand tonality and vernacular of the current voice of consumer writing on Facebook and other social mediums.
  • Attention to detail.
  • Work well under pressure of deadlines
  • Have the ability to exercise a great deal of initiative, forward strategic thinking and independent judgment.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : MBA,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 to 3+ Years)

About Techfoco Global Services Private Limited

At Techfoco, Discover the world of global expertise young generation technicians with a strong experience both technical and practical application for your business IT services, support as your business partner for solution and consulting.

We add real value to your business through web domain and technological support to build you a world-class service to move you forward. We strive hard to be the best in our service to the clients.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Techfoco Global Services Private Limited recruiting ORM Specialist Experienced(2 to 3+ Years) candidates candidates nearby Chennai.Techfoco Global Services Private Limited vacancies for ORM Specialist is recruited through Written-test, Face to Face Interview etc.
Techfoco Global Services Private Limited Company recruits a lot of Experienced(2 to 3+ Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, M Phil / Ph.D, B.Com, MCA are selected to full fill the vacancies in Others job field. The candidates nearby Chennai can apply for ORM Specialist position in Techfoco Global Services Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Techfoco Global Services Private Limited recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Techfoco Global Services Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Techfoco Global Services Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Techfoco Global Services Private Limited and near your city and get a secured career.