Outbound Calling Tele caller Jobs in Bangalore - Felidae infosec pvt ltd

Outbound Calling Tele caller

Felidae infosec pvt ltd

0 Years

13000 - 20000 Monthly

Expired

Posted: 28 Oct 20

Job Description

Job Description
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who are monthly instalment (EMI) is due or who have not paid the instalment on the due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due instalment is received.

Job Responsibilities:-

Calling to the customers to remind their due date of the instalment.

Reminder calls to delinquent customers who failed to make the EMI payment.

Explain the consequences to the customer of not paying on time.

Provide the options of payment channels for making the payment.

Fix an appointment for the field collections team if a customer asks for collecting payment from home.

Follow up with the customers till the payment is received.

Ensure that all details of the calls & update on collections are updated on the system as per the process.
Language required: English, Kannada, Tamil, Telugu, Hindi
Location: Bommanahalli, Bangalore.
Job Type: Full-time
Salary: ₹13,000.00 - ₹20,000.00 per month , plus incentives.