patient care Jobs in Pune - K-Arogia
Job Description
Position: Patient Engagement expert Location: Pune
About K-Arogia: -arogia.comK-Arogia is a health insight platform that helps hospitals achieve standardized & personalized care and sustainable financial & market growth for the hospitals. We help hospitals offer smart health by empowering patients and physicians with insights and foresights based on data collected.
Responsibilities:
Communicate with patients suffering from various ailments and counseling them for health outcomes management over phone. To collate health records related data from consenting patients To enroll new patients into the system once they call in To capture details related to Adverse Drug Reactions reported by patient in pre-defined templates To handle patient queries and providing response from pre-defined FAQs. To receive regular feedback from team managers and undergo program related training and on the job training on a regular basis. To ensure patient data management
Skills:
Clarity in communication Passionate about the role and have patient care as priority A natural conservationist; Should be well read and have the ability to engage patients on variety of topics Understand, comprehend and internalize the situation quickly Good keyboard skills; Must key in with minimal error Ability to articulate the benefits of the product in a clear manner without ambiguity Must understand the product well Pleasant disposition, naturally pleasing to talk and have positive attitude Collaboration is key; should be a team player and have the ability to bridge the gap across all departments.
Qualification: B.Sc Psychology, M.Sc Psychology,Diploma in clinical psychology, doctorate in clinical psychology,
Language preference: Marathi- Compulsory fluency
Freshers, if experienced- 1 year only in psychology into clinical background We are looking for candidates who can speak fluent MarathiWe are looking for candidates who are living in Pune
About K-Arogia: -arogia.comK-Arogia is a health insight platform that helps hospitals achieve standardized & personalized care and sustainable financial & market growth for the hospitals. We help hospitals offer smart health by empowering patients and physicians with insights and foresights based on data collected.
Responsibilities:
Communicate with patients suffering from various ailments and counseling them for health outcomes management over phone. To collate health records related data from consenting patients To enroll new patients into the system once they call in To capture details related to Adverse Drug Reactions reported by patient in pre-defined templates To handle patient queries and providing response from pre-defined FAQs. To receive regular feedback from team managers and undergo program related training and on the job training on a regular basis. To ensure patient data management
Skills:
Clarity in communication Passionate about the role and have patient care as priority A natural conservationist; Should be well read and have the ability to engage patients on variety of topics Understand, comprehend and internalize the situation quickly Good keyboard skills; Must key in with minimal error Ability to articulate the benefits of the product in a clear manner without ambiguity Must understand the product well Pleasant disposition, naturally pleasing to talk and have positive attitude Collaboration is key; should be a team player and have the ability to bridge the gap across all departments.
Qualification: B.Sc Psychology, M.Sc Psychology,Diploma in clinical psychology, doctorate in clinical psychology,
Language preference: Marathi- Compulsory fluency
Freshers, if experienced- 1 year only in psychology into clinical background We are looking for candidates who can speak fluent MarathiWe are looking for candidates who are living in Pune
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id486582
Job Category Analyst / Analytics , Logistics / Transportation
Locality Address
State Maharashtra
Country India
About Company
About K-Arogia:
K-Arogia is a healthcare strategy company that works with select hospitals to help them grow the topline and market share.
We do this by analyzing all relevant data sources collected from hospitals and patients to generate insights and empower every key stakeholder to make the right decision at the right time to produce the right outcome. |
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