Pharmacist / Medical Rep Jobs - Pune - Virtualis Services Pvt Ltd

Eligibility : BHM, MBBS, BDS

Location : Pune

Last Date : 08 Nov 2016

Salary : 12000 - 15000 Rs Per Month

Virtualis Services Pvt Ltd - Job Details

Job Description

Job Duties and Responsibilities:

  • Schedule appointments for patients.
  • Answer telephone promptly and in a polite and professional manner.
  • Obtain and enter accurate demographic information into the system (address, telephone number, name of insurance or self-pay status).
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
  • Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork.
  • Remind caller of cancellation/no-show policy.
  • Answer questions and offer other information, as requested, to provide patient-focused
  • Act as a liaison for the patients and the Health Centre:
  • Direct calls to other departments as needed.
  • Use sound judgment in handling calls, especially with upset patients.
  • Understanding of when to escalate calls to physicians/practice manager/triage nurse.
  • Service patients
  • Service patients
  • Make reminder calls as requested.
  • Make calls to reschedule appointments when necessary.
  • Other reasonably related duties as assigned by supervisor or manager.

    • Ability to handle confidential and sensitive information.
    • Willingness to work in night shift – UK Shift
    • Ability to communicate effectively on the telephone.
    • Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
    • Ability to handle a 'call centre' environment: work quickly and multi-task.
    • Ability to exercise good judgment to handle calls appropriately.
    • Ability to demonstrate good customer service.
    • Graduation in medical field is preferred – BHMS, BDS, BAMS, and MBBS any healthcare certification preferred. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology.


    Hiring Process : Face to Face Interview, Telephonic Interview

    Job Role: Pharmacist / Medical Rep

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    Note: This posting is done directly & exclusively on

    We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

    About Virtualis Services Pvt Ltd

    We are a startup formed by a group of highly qualified and experienced individuals who passionate about transforming The healthcare Experience for patients and making life easy for the Doctors and hospitals through our innovation and technology solutions.

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