Phone Banking Executive Jobs in Bhiwandi,Navi Mumbai - JFY
Job Description
- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
- To identify and convert the opportunities for cross selling (banking product) on customer's call
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target)
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Job Particulars
Role others
Education M Phil / Ph.D, B.Com, B.Pharm, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MEd, MHM, MS, MSc, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id260639
Job Category BSc/BCA/BBM , Others
SkillsBPO Banking Finance Customer Care Executive Customer Relationship Customer Service International BPO
Locality Address Airoli , CBD-Belapur , Ghansoli , Kharghar , Kopar Khairane , Vashi , Navi Mumbai-Others
State Maharashtra
Country India
About Company
We at JFY are aiming to create such a marketplace that provides students and young graduates effective and efficient access to the resources they need to kickstart their careers. JFY is creating an eco-system where students find everything they want to understand their options, discover companies, prepare for interviews, write the right resumes, get skilled with the right knowledge and get connected to the right people, leading up to a great first job
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