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Phone Banking Executive Jobs in Bhiwandi,Navi Mumbai - Jobs for Youth P Ltd

Phone Banking Executive

Jobs for Youth P Ltd
Expired

Posted: 09 Jan 17

Job Description

  • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
  • To identify and convert the opportunities for cross selling (banking product) on customer's call
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target)
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id263175
Locality Address
Country India

About Company

We at JFY are aiming to create such a marketplace that provides students and young graduates effective and efficient access to the resources they need to kickstart their careers. JFY is creating an eco-system where students find everything they want to understand their options, discover companies, prepare for interviews, write the right resumes, get skilled with the right knowledge and get connected to the right people, leading up to a great first job.
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