Phone Banking Officer Jobs in Delhi,Faridabad,Gurgaon - Skywings Advisors Private Limited
Job Description
Role and Responsibilities:
· Handling of inbound calls received from customers enquiring on their account, product or process related information. Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
· Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
· Revenue generation through cross selling of the Banks products identified for cross-sell. Cross-selling of all products.
Skills Required:
· Candidate has to be Graduate
· Good Communication skill both English and Hindi