Phykon Solutions Private Limited Hiring Front Office cum Admin Executive/Transaction Analyst (Australian Process) in Technopark, Trivandrum

Job Title: Front Office cum Admin Executive/Transaction Analyst (Australian Process)

Company: Phykon Solutions Private Limited

Location: Technopark, Trivandrum

Front Office cum Admin Executive

Experience : 6 months -1 year

Number of positions open : 1 

Brief description :

• Preferring female candidates
• Administer office facilities
• Effectively handle calls & enquiries
• Re-direct calls appropriately and take messages when required
• Direct the vendors and visitors to the appropriate staff member
• Maintain the general filing system & file all correspondence
• Maintain an adequate inventory of office supplies 

Preferred skills:

• Graduation from a recognized university
• Excellent Communication Skills
• Able to work independently
• Knowledge in MS Office
• Excellent telephone etiquette
• Energetic and amicable personality

Transaction Analyst (Australian Process)

Job Code: 0015 TA

Experience : 0-1 year

Brief description :

• Critical order management on daily based calls, fax and emails from customers
• Day to day interaction with end customers and clients
• Documentation and reporting

Preferred skills:

• Should be able to communicate with customers at all levels in verbal and written
• Good Communication and interpersonal skills
• Attention to detail
• Team oriented/player, self motivated, have good email and telephone etiquettes
• Should be open to work in early morning shift
• Should be open to work for 6 days

Technical Support Executive - (US Voice Process)

Qualification : B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics.

Experience : 0-1 year

Brief description :

• To provide a high level of telephone based and electronic email support to customers and associated services.
• Report and log all customers’ issues into the customer relation management database.
• To provide remote maintenance and reactive support.

Preferred skills:

• Fresher (Preferably male candidates).
• Should be able to communicate with customers at all levels in verbal and written.
• Good Communication and interpersonal skills.
• Attention to detail.
• Team oriented/player, self motivated, have good email and telephone etiquettes.
• Should be open to work in early morning shifts (24*7 environment).
• Basic networking (Fresher), computer troubleshooting.