premium desk agent Jobs in Noida - For a client of TeamLease Services Ltd
FEATURED JOBPremium inbound agent
0 to 3 Years 
300000 - 400000 Yearly 
Job Description
Premium Inbound Agent
Job Overview: Responsible for managing inbound calls from premiums customers and answering their queries effectively.
Responsibilities and Duties:
● Answer incoming calls from customers & respond to inquiries ● Provide general information to the customers ● Manage complaints & troubleshoot significant customer service problems
Skills & Competencies
● Superior listening, verbal, and written communication skills ● Proficient in relevant computer applications ● Knowledge of customer service practices and principles ● Excellent data entry and typing skills ● Ability to handle stressful situation appropriately ● Phone skills ● People skills ● Customer focus ● Attention to detail ● Professionalism ● Multi-tasking
Qualifications/Work-Experience:
● Graduate/Post Graduate ● 1-3 years of experience in a call center environment ● Previous customer service experience, especially in the consumer-durables industry, is preferred.
Job Particulars
About Company
