Process Associate – Collections Jobs in Gurgaon - Genpact
Process Associate Collections
Genpact
Expired
Posted: 06 Oct 20
Job Description
Process Associate – Collections - BFS011155
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for?
We are inviting applications for the role of PA, Collections
Responsibilities:Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Minimum Qualifications: Qualifications we seek in you
Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written)
Preferred Qualifications: Good customer handling skills
Good communications skills
High Energy level
Job: Process Associate
Primary Location: India-Gurgaon
Education Level: Bachelor's / Graduation / Equivalent
Job Particulars
Role hr admin
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1011960
Job Category Recruitment
Locality Address
State Haryana
Country India
About Company
Genpact
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