Process Associate - Collections Jobs in Gurgaon

Process Associate - Collections

Genpact

1 to 3+ Years

Not disclosed

Expired

Posted: 12 Dec 19

Job Description

Process Associate - Collections

BFS008479

Function : Operations

Gurgaon, India

Responsibilities:

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment

Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution

Inbound & outbound calling

Provide payment plans basis customer requirement

Qualifications Minimum qualifications:

Under graduate / Any Graduate

Freshers are eligible

Strong Communication Skills (verbal and written)

Preferred qualifications

Good customer handling skills

Good communications skills

High Energy level

Job Particulars

Role others

Education Any Graduate

Who can apply Experienced (1 to 3+ Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id787280

Job Category 1 to 3 Yr Exp

Locality Address

State Haryana

Country India

About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.

Jobs By Location

Gurgaon

Mumbai

Bangalore

Chennai

Ahmedabad

Hyderabad

Kolkata

Noida

Pune

Delhi