Process Associate - Customer Care Non Voice Jobs in Hyderabad - Genpact
Process Associate - Customer Care Non Voice
Genpact
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 17 Apr 21
Job Description
Job Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands\u2014and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Customer Service- Non-Voice
We're looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
Provide resolution to maintain standards of quality Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers Qualifications we seek in you
Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in English Preferred qualifications
Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands\u2014and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Customer Service- Non-Voice
We're looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
Provide resolution to maintain standards of quality Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers Qualifications we seek in you
Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in English Preferred qualifications
Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1183996
Job Category Diploma , Tech Support
Locality Address
State Telangana
Country India
About Company
Genpact
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