Process Associate Customer Service Jobs - Gurgaon - Genpact - 0 to 3.0 years of experience - 27 February 2020
Job Description
Responsibilities
Respond to customer inquiries and problem escalations
Provide support for data collection to enable Recovery of the account for end user.
Maintain a thorough understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
Responsible to demonstrate capacity for critical thinking and analysis.
Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Candidate should be comfortable with 24*7 shift timings.
Qualifications
Minimum qualifications
Minimum qualifications
Freshers are eligible
Any graduate degree or equivalent with a strong academic record
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id875954
Job Category
Locality Address
State Haryana
Country India
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