Process Associate - Customer Service Jobs in Noida - Genpact
Process Associate - Customer Service
Genpact
Expired
Posted: 21 Apr 20
Job Description
Process Associate - Customer Service
Noida, India
Responsibilities
- Transaction processing according to standard work & SOP
- Prioritize transactions according to detailed guidelines to meet SLA and Plans and prioritizes tasks and work responsibilities to achieve objectives
- Comprehending and responding to customer inquiries. Identify, research, and problem seek.
- Assist with/perform other team tasks as the need arises and Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Get along with Onshore /Offshore and customer in a supportive and professional manner via email and on calls
- Manage own work in process and support team efforts to ensure that individual, team goals are met and Maintain key records like working files, email for reference and audit purpose
- Should be able to handle basic day to day requirements of excel
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id916911
Job Category Others
Locality Address
State Uttar Pradesh
Country India
About Company
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
Jobs By Location
Noida
Delhi
Gurgaon
Ahmedabad
Hyderabad
Chennai
Kolkata
Bangalore
Pune
Mumbai
Others also searched for
Job & career videos Subscribe
