Process Associate: (Fresh-desk) Jobs in Bangalore - Marrow

Process Associate Fresh-desk
Any Graduate, Other Course
0 Years
Last Date 23 Dec 2021
This Job is Expired

Marrow - Job Details

Date of posting: 23 Nov 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Communicate with users through Fresh-desk Application to resolve their block related queries and issues
2. Take ownership of user issues from beginning to end
3. Adapt quickly to changing priorities and user needs
4. Resolve user queries/issues through email in a considerate and timely manner
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    have relevant skills and interests

    Other requirements

    1. Should have a clear, professional, and informative communication style

    2. Should have a strong ability to compose thoughtful and personalized responses to a variety of user queries/issues

    3. Should have the ability to multitask and stay organized

    4. Should be able to work in a high-stress fast-paced environment

    5. Should be self-motivated and eager to learn new processes and technologies

    6. Should have a positive and uplifting attitude

    7. Should have the flexibility to work under any shift with any day-offs

    8. Should have proven work experience as a help desk technician or similar role.

    9. Should have a good understanding of computer systems, Mobile applications, and devices

    10. Should have excellent problem-solving and communication skills

    11. Should have a BS degree in information technology, computer science, or relevant field

    Number of openings

    Job Summary

    Job Type : Internship / Projects
    Job Role : BPO / Telecaller
    Job Category : BPO
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    State : Karnataka
    Country : India

    About Marrow


    Started in 2014, Marrow is India's largest medical education platform. Over 2 lakh students use Marrow every day to learn about medical concepts and prepare for exams. Marrow is the leading product from Neuroglia Health Private Limited, catering completely to the medical education industry. It is an e-learning product that helps doctors to prepare for their PG examinations through MCQ questions, question banks, test series, and video lectures. It is a B2C product and we generate revenue through online subscriptions.

    Neuroglia Health Pvt. Ltd. (Subs of DailyRounds Inc.) is a 200+ member team of doctors, engineers, and business folks headquartered in Bangalore. We are part of the M3 Group, Japan (M3 INC 2413 Tokyo Stock Exchange).
    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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    Marrow recruiting Process Associate Fresh-desk candidates nearby Bangalore.Marrow vacancies for Process Associate Fresh-desk is recruited through Written-test, Face to Face Interview etc.
    Marrow Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Bangalore can apply for Process Associate Fresh-desk position in Marrow. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Marrow recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Marrow and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Marrow and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Marrow and near your city and get a secured career.