Process Associate Jobs - Gurgaon - Genpact - 0 to 3.0 years of experience - 11 February 2020

FEATURED JOB

Process Associate

Genpact

0 to 3 Years

15000 - 20000 Monthly

Expired

Posted: 11 Feb 20

Respond to customer queries on products like Mobile phones, TV, Audio-video, Refrigerator, Washing machine and other home appliances
Access products remotely & provide basic trouble shooting steps to solve technical issues
Escalate to responsible person/team in the event of complications/non resolutions on call
Provide excellent customer service to our customers
Responsible for delivering excellent customer services on all calls/transactions
Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Candidate should be comfortable with 24*7 shift timings.