Process Associate Jobs in Bangalore - Allegis Group
Job Description
Job Description:
- This position is open because they have a SFDC tool which is being replaced, so produce captives requires manpower to monitor the tasks, check with the other team members and ensure the tickets are resolved and SLA's are met on time.
- This position ensures to maintain the SLA's to close correctly by monitoring the tasks.
- They act as the mediators between the customer and the technical teams by monitoring the basic cases and following up to ensure the customers tasks are completed on time (B2B process).
- Excellent Communication skill (English).
- Good understanding on customer service.
- Good thought flow.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id514363
Job Category BPO , BSc/BCA/BBM
SkillsVoice Support
Locality Address
State Karnataka
Country India
About Company
Allegis Global A US based $3.0 billion world leader in staffing services to over 6000 customers globally. We are the Worlds largest 'Technology' staffing company in the world today IT, Telecom, Infrastructure and Engineering.
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