Process Associate Jobs in Bangalore - Black And White Business Solutions
Process Associate
Black And White Business Solutions
0 Years
15000 - 30000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 01 Oct 21
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Greeting from Black and White Business Solutions Pvt Ltd !!
- WE'RE Hiring Freshers and Experience !! Any Graduate OR Undergraduates OR drop out
- EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE.
- AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS Interface with Customers via Inbound or Outbound calls over the Internet for the purpose of passively assisting the customers.
- * Telecom *Banking *E-Commerce *Insurance *Accounts *Healthcare *Sales *Technical
- Voice / Semi Voice / Non Voice in Technical and Customer Support
- International and Domestic Process
- UK / US / Australian / Graveyard / Day Rotational Shifts
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
- Any Graduate Fresher OR Under-Graduate / drop out.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 30K & attractive Incentives amount.
- To provide best in class Customer support to customers over Voice.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues..
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
- Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
- Graduate & under Grads freshers or experienced can apply
- Excellent in Verbal English
- Willing to work in Night Shifts
- Knowledge on PC, Excel & Good Typing.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1321098
Locality Address Bannerghatta Road , Bellandur , Domlur , Electronic City , Whitefield
State Karnataka
Country India
About Company
Black And White Business Solutions
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