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Process Associate Jobs in Bangalore - Black And White Business Solutions

Process Associate

Black And White Business Solutions
Expired

Posted: 01 Oct 21

Job Description

Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !! 
  •  WE'RE Hiring Freshers and Experience !! Any Graduate OR Undergraduates OR drop out
  • EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. 
  • AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS Interface with Customers via Inbound or Outbound calls over the Internet for the purpose of passively assisting the customers.
  • * Telecom *Banking *E-Commerce *Insurance *Accounts *Healthcare *Sales *Technical
  • Voice / Semi Voice / Non Voice in Technical and Customer Support
  • International and Domestic Process
  • UK / US / Australian / Graveyard / Day Rotational Shifts

Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues..
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
  • Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.

********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1321098
Job Category Diploma , BPO
Locality Address Bannerghatta Road , Bellandur , Domlur , Electronic City , Whitefield
Country India

About Company

Black And White Business Solutions
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