Process Associate Jobs in Bangalore - Smartlytics Innovations Pvt LTD Lotus Group of Co
Job Description
Summary of Position:
- The Process Associate will work closely with other team members to deliver a variety of professional services to a diverse group of clients from around the world.
- Supporting client requests in a virtual environment, the Process Associate will be required to demonstrate professional written and verbal communication skills in English.
- The Process Associate will be available to work an assigned schedule (which may fluctuate) that includes weekends, holidays, and night shift.
- · Performs accurate data collection, collation, and entry
- · Processes sales auditing, comparing data from one system with another
- · Creates and updates basic to intermediate Microsoft Excel reports
- · Uploads client data to end-user portals
- · Processes customer requests in a timely and accurate manner
- · Meets established quality control measures
- · Meets individual productivity requirements
- · Builds relationships with staff from other departments to ensure queries are responded to in a timely manner
- · Escalates issues to management whenever there is doubt
- · Maintains flexibility in a high speed, demanding team environment
- · Will extend shift to suit the business requirement as needed
- · Actively participates in departmental team meetings and other open forums
- · Assists with department projects and initiatives as needed
- · Creating and monitoring the processing checklists and calendars
- · Meeting and exceeding client defined service level metrics on timeliness and accuracy
These
are basic qualifications which must be met to be considered.
- Graduation Certificate from Secondary School (PU Candidates Acceptable)
- Intermediate Written and Verbal Communication Skills (English)
- Basic Understanding of Microsoft Office Products
- Basic Analytical Skills
- Quality Data Entry Skills
- These qualifications will increase the candidate’s potential for being selected, but if lacking, these qualifications will not disqualify a candidate from being considered for the position.
- Graduation Certificate from Tertiary School with Frist Bachelor’s Degree
- Advanced Written and Verbal Communication Skills (English)
- Intermediate Understanding of Microsoft Office Products
- Intermediate Analytical Skills
Job Particulars
About Company
At Lotus, each person brings their unique talents to work as a team and make a
difference. Our services change the way the world works, lives, plays and
learn, but our edge comes from our people. We connect everything – people,
process, data, and things – and we use those connections to change our world
for the better. We innovate and build services that accelerate businesses that
yield great returns for our clients. Our services empower a range of industries
including retail, healthcare, technology, entertainment, real estate, food
service, and telecommunications.
We do all of this while fostering a culture that empowers every person to be the difference, at work and in our communities. Backed by the power of The Lotus Group, USA, you will be free to become the best version of yourself and transform your skillset for greater success and future potential.
We provide competitive pay along with no bureaucracy and our leadership team believes in a meritocracy-driven culture. With us, you will work with a dynamic team and have the opportunity to impact lives around the world.
This position will be part of Lotus Analytics, New York, USA, and the job is based out of the Lotus Group’s Bangalore Branch, known as, Smartlytics Innovations Pvt Ltd.