Process Associate Jobs in Chennai - NTT Data Services
Process Associate
Job Description
- Performing calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Job Particulars
About Company
The Company
NTT DATA Services is listed in the top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan.
We operate with 1,20,000 professionals in 36 countries with the annual revenue of over $14.6 billion. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth
The Opportunity
For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.