Process Associate Jobs in Chennai - Sutherland
Job Description
- Assist customers with any Malware, Virus, Adware related issues.
- Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
- Assist customers with installation / un installation of McAfee products.
- Assist customers with product configuration, error messages & / or common issues
- Project a professional company image through phone interaction
- Provide customers with product and service information
- Transfer the customer appropriate department if required
- Escalate the customers concern to the next level if required
Job Particulars
Role bpo telecaller
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BHM, BSc, B.Design, B.FashionTech, BFA, BSW, Other Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id513887
Job Category BPO , BSc/BCA/BBM
Locality Address
State Tamil Nadu
Country India
About Company
Sutherland is a process transformation company . For over 30 years we've been delighting customers through better service. We have 120 clients from the fortune 1000 companies . We are there in 19 countries.
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