Process Associate Jobs in Ghaziabad,Noida - Virtual Origin Links Pvt Ltd
Job Description
General Purpose
Interact by phone with outside parties to collect information or conduct follow-up for Finance
Main Job Tasks and Responsibilities
- contact businesses or private individuals by phone
- deliver prepared sales scripts to persuade potential customers
- describe services
- respond to questions
- identify and overcome objections
- take the customer through the process
- obtain customer information
- obtain possible customer leads
- maintain customer/potential customer data bases
- follow up on initial contacts
- complete records of telephonic interactions, orders and accounts
Education and Experience
- high school diploma or equivalent
- proficient in relevant computer applications and call center systems
- good typing skills
- knowledge of sales principles and methods
- proven track record in sales
- required language skills
Key Competencies
- communication skills
- persuasiveness
- problem solving
- adaptability
- tenacious
- negotiation skills
- stress tolerance
- high energy level
Job Particulars
About Company
General Purpose
Interact by phone with outside parties to collect information or conduct follow-up for Finance contact businesses or private individuals by phone,describe services,respond to questions,identify and overcome objections,take the customer through the process,obtain customer information,obtain possible customer leads,maintain customer/potential customer data bases,follow up on initial contacts,complete records of telephonic interactions,accounts
Education and Experience
high school diploma or equivalent,proficient in relevant computer applications , good typing skills
required language skills
Key Competencies
· communication skills,persuasiveness,problem solving,adaptability,tenacious,negotiation skills,stress tolerance,high energy level