Process Associate Jobs in Gurgaon - InterGlobe Technologies
Process Associate
Job Description
Job Description (Indigo Airlines
Process) :
- Handling
flight ticket related queries/requests in inbound calls, E-mails etc.
efficient customer service.
- Responding
to customer service inquiries via phone and e- mail.
- Dealing
with customers to understand and meet customer requirements, provide
solution, handle escalation and ensure closure on a given TAT.
- Project
handle’s complete airlines customer service & reservation.
Skills required:
- Candidate
with Good communication Skills.
- Open
to work in 24*7 shifts/ rotational shifts
- Any Graduate/Post Graduate - BE/ BTech (Less than 65% in Highest)
Salary/ Stipend (Fresher) :
- 14000
/ 15000 CTC (12500 In-hand) + incentives & other
benefits
- Free
cabs*
Note: For experienced candidates
salary can be maximum 25 CTC,( Depending on the Voice score & last
salary of the candidate ).
Job Particulars
About Company
InterGlobe Technologies (IGT) is a global travel domain expert providing travel technology and BPM services that help maximize business performance for its customers
IGT is part of InterGlobe Enterprises, one of India's largest travel conglomerates. With its 11 state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a talent pool of over 7,000 travel industry experts.
InterGlobe Enterprises recognized as one of the '25 Best Companies to Work for in India' for the 8th consecutive time, by Great Place to Work Institute.
Career opportunity with InterGlobe Technologies (IGT)
InterGlobe Technologies (IGT) offers its employees challenging assignments and a world-class work environment. In a workplace full of energy, IGT provides the right mix of professional challenges, knowledge and entertainment at work IGT also encourages cross-functional movement for its employees to gain meaningful exposure.