Process Associate Jobs in Gurgaon - InterGlobe Technologies
Process Associate
Job Description
- Any Graduate/ Any Post Graduate - BE/ BTech (Less than 65% in Highest)
- To be able to upsell & cross sell travel related services like Air, hotels, car hire, packages & attractions keeping in mind various SLA’s like quality, abandon%, AHT, sales conversion & efficient customer service.
- To be able to respond to customer service inquiries via phone and e- mail.
- To be able to deal with customers and meet customer requirements, Handle calls and emails.
- Candidate with Good communication Skills.
- Open to work in 24*7 shifts/ rotational shifts
Job Particulars
About Company
InterGlobe Technologies (IGT) is a global travel domain expert providing travel technology and BPM services that help maximize business performance for its customers
IGT is part of InterGlobe Enterprises, one of India's largest travel conglomerates. With its 11 state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a talent pool of over 7,000 travel industry experts.
InterGlobe Enterprises recognized as one of the '25 Best Companies to Work for in India' for the 8th consecutive time, by Great Place to Work Institute.