Process Associate Jobs in Gurgaon - Rep-up

Process Associate

Rep-up

0 Years

Not disclosed

Expired

Posted: 11 Mar 17

Job Description:

Handle inbound/outbound calls depending of client and internal requirements
Ensuring all tasks for the day are met and the client is kept informed and updated
Handle customer queries where needed using your own initiative where appropriate
Assist Process Analyst in securing new processes from clients
Executing and following all process documentation.
Report to Senior Process analyst or Process Analyst in a timely manner if there are any potential problems

Job Responsibilities:

The selected candidate will be a part of a very dynamic BPO team, and the Job involves working from our division in India and catering to the requirements of our clients in UK.
The role could be voice based interaction with clients, back office accounting or a combination of both.
The role will demand the candidate to use their initiative and handle client queries where needed.