Process Associate Jobs in Hyderabad - Quad Infotech

ROLE SUMMARY

• This positions based out of the Hyderabad office,responsible for the following:
  
• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts
  
• Interact by Phone and Internet based portals with the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR
  
• The key functions of an AR Executive is to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client
  

• To address outstanding or assigned AR through analysis and phone calls by using available resources
  
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment
  
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
  
• To meet the established SLAs (service level agreements) for production and quality
  
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
  
• To utilize the P & P’s (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
  
• To improve the performance based on the feedback provided by the reporting manager / quality audit team