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Process Associate Jobs in Jaipur - IMSI

IMSI - Job Details

Date of posting: 27 Jun 17

  • Purpose of Position - Provide excellent customer service to customers by answering inquiries, finding correct solutions.
  • Position Type- PERMANENT
  • No of positions- 50
  • LOCATION: JAIPUR

JOB DESCRIPTION:

  • THEY ARE LOOKING FOR PASSIONATE PEOPLE WITH EXCELLENT COMMUNICATION SKILL. 
  • IT IS FOR (Semi Technical Process). 
  • US SHIFT BASED. 
  • ANY EXPERIENCE IS FINE
  • Education Qualification: Graduation.

Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries and questions
  • Demonstrates strong enthusiasm
  • Detailed oriented
  • Provide excellent customer service at all times
  • Enters data from customers into various software programs
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms - assisting the Customer with the correct price plan
Qualifications:
  • 6 months Call Center experience/inbound sales preferred
  • Any years of good BPO experience OR any experience with  good communication and customer support acumen.
Good to have knowledge on :
  •  Ability to use desktop computer system and hardware, e.g. mouse, keyboard
  • Logical problem solving skills and ability to multi-task
  • Proven oral and written communication skills consistent with North American Business standards
  • Must have availability to work various shifts influenced by current business needs.
  • Ability to use Windows operating systems and navigate between various windows
  • Ability to work under pressure
  • Continuously demonstrate a high sense of urgency
  • Must have a keen sense of attention to detail, taking the initiative

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About IMSI

We are innovative, knowledge and process-driven and enters each client engagement with the goal of building long term relationships and total client satisfaction on every project supported. IMSI excels in IT, Professional Staffing and Business Process Outsourcing (BPO) and Call Centers. Expert staffing resources have industry knowledge, 2-10 years of experience, certification and skills, are self-driven and have great teamwork and communication skills.
Specialties

IT / Telecom / Engineering Staffing, BPO/Call Center Facilities, Project Management

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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IMSI recruiting Process Associate Experienced(0.6 Years) candidates in Jaipur. The IMSI vacancies for Process Associate is filled through Face to Face Interview etc.
IMSI jobs for Experienced(0.6 Years) candidates are very common in nature as the company recruits a lot of Experienced(0.6 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in BPO / Telecaller job field. The Experienced(0.6 Years) candidates applying for Process Associate should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to IMSI recruitment, Experienced(0.6 Years) candidates are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of IMSI and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of IMSI and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.