Process Developer - Procurement Jobs in Hyderabad - Genpact
Job Description
Process Developer - Procurement - CPG012129
Function: Operations
Minimum Qualifications:
- Graduation in Commerce (B.Com)
- Relevant experience in Procure to Pay like Supplier Set-up or Procurement Operations or Accounts Payable
- Excellent Communication Skills - Written and Spoken
- Customer Management Skills
- End to End understanding of Procurement activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.)
Preferred qualifications:
- Well versed with MS Excel
- Understanding of Procurement/Supplier Set-up Concepts
- Familiarity with WorkDay and Coupa will be an added advantage
Responsibilities:
- Process purchase requisition and supplier-set up
- Handling email inquiries from internal customers, as well as external vendors. Delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met
- Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Acts as liaison pertaining to Accounts Payable team etc
- Develops communication between customers to have a smooth transaction
- Ability to perform and resolve query of a customer to build a better relationship
- Monitor generic email box for incoming queries and acknowledge them as per SLA
- Keep track of all requests received, either through ticket or manual tracker, for productivity and follow up purposes
- Follow up with requesters/co-functional teams to provide quicker resolutions
- Follow up with Suppliers/Vendors wherever required
- Provide periodic updates to users/impacted parties on the status of the ticket/issue raised
- Transfer/Escalate inquiries to appropriate teams for resolution
- Identify opportunities to improve/streamline process
Location: Hyderabad, India
Job Particulars
Role accountant
Education B.Com
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id644515
Job Category 1 to 3 Yr Exp , Finance
Locality Address
State Telangana
Country India
About Company
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
Jobs By Location
Hyderabad
Ahmedabad
Pune
Chennai
Bangalore
Kolkata
Noida
Mumbai
Delhi
Gurgaon
Others also searched for
Job & career videos Subscribe
