Process Executive Jobs in Bangalore - Vpro Recruit Services Pvt Ltd

Vpro Recruit Services Pvt Ltd - Job Details

Date of posting: 13 Feb 18

Job Title: Customer Voice Support/Tech Support/Voice Process

Domain: Voice, Customer Service, International Voice/Non Voice
Shift: Rotational, Day Shift/, Rotational Shift
No. of Positions: Multiple

Job Description:

  • Responsible for customers related queries. Provide basic Customer service. Executive is also responsible for providing first class support for non-technical & Technical and escalations coming from customers.


  • Minimum 6 months of total experience in customer support industry including (voice, customer service)
  • Holds a college degree in any stream. Freshers/UG can also apply.

Job Description:

  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International voice process
  • 0 to 4 yrs work experience 
  • Relevant min 6months international voice experience.
  • Fresher’s can also apply
  • any gradate /UG (Fresher’s 2017 batch with no backlogs)

Work location Bangalore


  • Strong written and verbal communication Skills
  • Good PC Skills
  • Good customer convincing Skills
  • Strong analytical Skills
  • excellent time management Skills
  • Problem solving and working through ambiguous Situations
  • Attention to detail and accuracy
  • Exceptional customer service Skills


  • Receive and resolve inbound customer support queries via a phone queue.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions. 
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services.
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
  • Must meet or exceed individual performance goals and metrics focused on providing customer support.

Salary: Rs.15, 000 to 25,000 per Month
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate - (Nontechnical)
Employment Type: Permanent Job, Full Time

Key skills:

  • Customer Service Voice Support Customer Support BPO Email Chat Communication Verbal international voice process


  • Kindly Mention 'KALAI' on top of your resume as reference before submitting during interview

Desired Candidate Profile
Please refer to the Job description above
UG: Any Graduate - Any Specialization

Hiring Process : Walk - In, Face to Face Interview

Job Role : BPO / Telecaller

About Vpro Recruit Services Pvt Ltd

VPRORECRUIT, head quartered in Bangalore, India is a leading end to end HR Solutions Company focusing on Executive Search, Recruitment, Staffing and Talent Transformation. The VProRecruit management Team is headed by professionals with rich experience in HR consulting business and our team comprises of young enthusiastic & experienced professionals always striving hard to provide quality service and fulfill the needs of clients.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Tele Caller
Voice Support
M.Com, BBA/BBM, MA, BSc, BCA...
Voice Support
Voice Support
BPO, Customer Care Executive, Telecaller

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Vpro Recruit Services Pvt Ltd recruiting Process Executive Experienced(0 to 3+ Years) candidates in Bangalore. The Vpro Recruit Services Pvt Ltd vacancies for Process Executive is filled through Walk - In, Face to Face Interview etc.
Vpro Recruit Services Pvt Ltd jobs for Experienced(0 to 3+ Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 3+ Years) candidates every year based on the skills -BPO, Sales, Tech Support, Call Center, Computer Operater, Customer Care Executive, Customer Relationship, Customer Service, English Speaking, Hindi Speaking, Inbound Calling, International BPO, Telecaller, Voice Support. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, Vocational Training, 12th Pass (HSE), Certificate Course (ITI), Diploma, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The Experienced(0 to 3+ Years) candidates applying for Process Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vpro Recruit Services Pvt Ltd recruitment, Experienced(0 to 3+ Years) candidates are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of Vpro Recruit Services Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vpro Recruit Services Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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