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Process Executive Jobs in Bangalore - Vpro Recruit Services Pvt Ltd

Vpro Recruit Services Pvt Ltd - Job Details

Date of posting: 05 Jun 18

Job Title: Customer Voice Support/Tech Support/Voice Process

Domain: Voice, Customer Service, International Voice/Non Voice
Shift: Rotational, Day Shift/, Rotational Shift
No. of Positions: Multiple

Job Description:

  • Responsible for customers related queries. Provide basic Customer service. Executive is also responsible for providing first class support for non-technical & Technical and escalations coming from customers.

EXPERIENCE: 

  • Minimum 6 months of total experience in customer support industry including (voice, customer service)
  • Holds a college degree in any stream. Freshers/UG can also apply.

Job Description:

  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International voice process
  • 0 to 4 yrs work experience 
  • Relevant min 6months international voice experience.
  • Fresher’s can also apply
  • any gradate /UG (Fresher’s 2017 batch with no backlogs)

Work location Bangalore

SKILLS: 

  • Strong written and verbal communication Skills
  • Good PC Skills
  • Good customer convincing Skills
  • Strong analytical Skills
  • excellent time management Skills
  • Problem solving and working through ambiguous Situations
  • Attention to detail and accuracy
  • Exceptional customer service Skills

CORE ACTIVITIES: 

  • Receive and resolve inbound customer support queries via a phone queue.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions. 
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services.
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
  • Must meet or exceed individual performance goals and metrics focused on providing customer support.

Salary: Rs.15, 000 to 25,000 per Month
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate - (Nontechnical)
Employment Type: Permanent Job, Full Time

Key skills:

  • Customer Service Voice Support Customer Support BPO Email Chat Communication Verbal international voice process

Note: 

  • Kindly Mention 'KALAI' on top of your resume as reference before submitting during interview

Desired Candidate Profile
Please refer to the Job description above
Education-
UG: Any Graduate - Any Specialization

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : Diploma,BPO,Walkin,BSc/BCA/BBM
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3+ Years )

About Vpro Recruit Services Pvt Ltd

VPRORECRUIT, head quartered in Bangalore, India is a leading end to end HR Solutions Company focusing on Executive Search, Recruitment, Staffing and Talent Transformation. The VProRecruit management Team is headed by professionals with rich experience in HR consulting business and our team comprises of young enthusiastic & experienced professionals always striving hard to provide quality service and fulfill the needs of clients.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Vpro Recruit Services Pvt Ltd recruiting Process Executive Experienced(0 to 3+ Years) candidates candidates nearby Bangalore.Vpro Recruit Services Pvt Ltd vacancies for Process Executive is recruited through Written-test, Face to Face Interview etc.
Vpro Recruit Services Pvt Ltd Company recruits a lot of Experienced(0 to 3+ Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, Vocational Training, 12th Pass (HSE), Certificate Course (ITI), Diploma, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Bangalore can apply for Process Executive position in Vpro Recruit Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Vpro Recruit Services Pvt Ltd recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Vpro Recruit Services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Vpro Recruit Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Vpro Recruit Services Pvt Ltd and near your city and get a secured career.