Process Executive Voice jobs - Pune - Cognizant - 0 to 1 years of experience - 23 December 2019
Process Executive Voice
Cognizant
Expired
Posted: 23 Dec 19
Job Description
- • Provide highest level of customer satisfaction.
- • Strive to understand and resolve issues/queries at the first instance.
- • Maintain the business controls as per the requirement.
For NA, Medical Management and Benefit Coding:
:
- • Respond to data requests and generate clientspecified reports in a timely manner.
- • Articulate/ communicate in a manner which is understood by clients / endusers.
Claims, RCM and Member Services:
- • Efficiently Process predefined number of claims / enrollment as assigned with highest level of accuracy as agreed upon by the client.
For RCM:
- • Escalating the issues recieved in different batches.
- • Supporting the team to achieve the SLA and TAT associated with Correspondence, Payments, PIA, and Write off.
- • Delivering the quality metrics as defined by Customers.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id802933
Job Category
Locality Address
State Maharashtra
Country India
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