Process Lead - Healthcare Jobs in Bangalore - AXA Business Services Pvt. Ltd.
Process Lead - Healthcare
AXA Business Services Pvt. Ltd.
Expired
Posted: 27 Jun 19
Job Description
Process Lead - Healthcare
Key responsibilities:
- Handle process training of new recruits
- Respond to process related queries
- Process claims as per target set
- Handle review of quality checking (error analysis)
- Assist the assistant manager in ISO documentation
- MIS reporting – Quality related reports
- Manage the team in the absence of the Assistant Manager
- Deliver in accordance with agreed key performance metrics of turnaround time, quality, productivity
Key skills:
- Graduate/post-graduate degree, preferably with medical knowledge
- Transaction processing experience desirable
- Minimum 2 years of experience as a process leader or similar position
- Health insurance claims processing knowledge will be an added advantage
- Email/chat process knowledge is a must
- Good logical, analytical and problem solving abilities
- Good knowledge of MS Office applications, especially Word and Excel required
- Good communication skills
- Excellent written communication skills
- Attention to detail and accuracy
- Good interpersonal skills and strong client focus
- Ability to communicate clearly, concisely and effectively
- Ability to handle process escalations, identify issues and risks and propose resolution
- Ability to multi-task and prioritize work
- Ability to work harmoniously as part of a team
Location: Bangalore, Karnataka
Job Particulars
Role others
Education Any Post Graduate, Any Graduate
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id643932
Job Category Others
Locality Address
State Karnataka
Country India
About Company
We see ourselves as change agents for radical innovations spanning big data, risk modeling, robotic automation, process and people transformation. Our employees are at the heart of our business and together we move forward in a culture of trust, such that our employees are in charge of the future. We are driven by our values, motivated by the desire to win, and bond as one large global team to quickly adapt to changing market dynamics. We are extremely proud of our roots and at the same time we are completely free to write out our future.
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