Product Specialist Jobs in Chennai - Shieldsquare

Product Specialist
Last Date 18 Jun 2018

Shieldsquare - Job Details

Date of posting: 19 Apr 18
Product Specialist / Technical Support Engineer

Location: Chennai

Experience: 0 -2 years

Shift: Rotational (will include UK & US shift)

Job Responsibilities: 

  • Handle technical support related queries for customers.
  • Provide prompt, reliable and accurate information to customers.
  • Ensure timely resolution while maintaining the highest level of quality support in every customer interaction.
  • Help customer resolve product related issues.
  • Help with product integration.
  • Escalate issues to the appropriate department and ensure to solve the issue working with the L2/L3 team within SLA.


  • Logical thinker, multitasking, problem-solving skills
  • Excellent verbal & written skills
  • Customer care skills
  • Ability to prioritize workload
  • Attention to detail.
  • Ability to work well in a team
  • Experience in application servers or relevant software development background

Hiring Process : Face to Face Interview

Job Role : Others

About Shieldsquare

ShieldSquare is a cloud-based, real-time bot prevention solution that helps online businesses detect and prevent malicious bot attacks on websites and mobile applications. Our mission is to protect websites from automated bots without affecting genuine user experience.We are trusted by Alexa top 500 websites and businesses that are spread across 68 countries.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Shieldsquare recruiting Product Specialist fresher’s in Chennai. The Shieldsquare vacancies for Product Specialist is filled through Face to Face Interview etc.
Shieldsquare jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with MCA, BE/B.Tech(CSE) are selected to full fill the vacancies in Others job field. The fresher’s applying for Product Specialist should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Shieldsquare recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Shieldsquare and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Shieldsquare and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.